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CLIENT RELATIONS

Appropriate communication between ARSI and our clients is the foundation of a superior working relationship, ensuring the maximization of account receivable efforts. Each ARSI client is assigned to an industry-specific Client Relationship Manager. That Manager is part of the client's cross-functional team, always aware of any client issues. This single point of contact creates a simplified communication stream with full accountability.

Reporting to the client on a regular basis allows ARSI to communicate the exact status of placed accounts. ARSI's standard reports allow our clients to gain a wide range of information. These reports include a master report of all assignments, spin reports, collection rates, and remittance reports on a monthly basis. Using Crystal Reports and SQL, a variety of custom reports can be created. ARSI can further use data-mining techniques to create ad hoc or specialized reports, providing greater insight to portfolios.

ARSI also offers our secure web-based Client Access Portal, which allows clients to review all collection notes, trust transactions and current status. Clients can also utilize the Client Access Portal to generate a wide variety of statistical reports. These reports can be viewed online or downloaded in Excel or TXT format.

To further explore ways ARSI's integrated solutions can benefit your business, click here to have a representative contact you.